Shipping
Below is information regarding our latest shipping times. Please note these shipping times are from the time you placed the order to delivery date.
These are accurate as of the 30th of October 2023.
Australia
- New South Wales > 2 Business Days
- Victoria > 2 Business Days
- Queensland > 3 Business Days
- Western Australia > 5 Business Days
- South Australia > 5 Business Days
- Tasmania > 5 Business Days
- Northern Territory > 5 Business Days
New Zealand
5-9 Business Days depending on customs clearance.
FREE - Orders over $200 AUD
$19.95 - Orders under $200 AUD
Asia/International
5-9 Business Days depending on customs clearance.
FREE - Orders over $300 (Rates subject to currency exchange)
$19.95 - Orders under $300 AUD (Rates subject to currency exchange)
**IMPORTANT**
Our team of stealthily trained Ninja's will endeavor to dispatch your order from our warehouse ASAP. You will receive a notification when the package leaves our warehouse and is then placed in the lovely hands of Australia Post! This is us highlighting that we don't deliver your shiny fresh amazing Step One ourselves, it's typically Australia Post or other providers, which are out of our control.
If we hear of any delays through the Australia Post network or other providers we will do our upmost best to advise you as soon as we become aware of any delay. It is possible that there will be a delay with your order during sale periods such as Black Friday and Mid Year Sale.
Thank you for being a legend and buying a pair of life changing, super-soft, anti-chafe, reduced ride-up, minimal adjustment, organically grown and FSC certified, 55,000 5-star reviewed .... Step Ones. You'll love em. Promise.