Shipping times
Below is information regarding our latest shipping times. Please note these shipping times are from time of dispatch. We aim to ship everything out of Sydney NSW within 1-3 business days of you placing your order.
These are accurate as of the 24th of June 2024.
Australia
FREE for any order!
1-3 Business Days depending on state.
New Zealand
5-9 Business Days depending on customs clearance.
FREE - Orders over $200 AUD
$19.95 - Orders under $200 AUD
Asia/International
5-9 Business Days depending on customs clearance.
FREE - Orders over $300
$25.00 - Orders between $150.00 - $299.99
$40.00 - Orders between $0 - $149.99
All international orders are subject to currency exchange.
**IMPORTANT**
Our team of stealthily trained Ninja's will endeavor to dispatch your order from our warehouse ASAP. You will receive a notification when the package leaves our warehouse and is then placed in the lovely hands of Australia Post! This is us highlighting that we don't deliver your shiny fresh amazing Step One ourselves, it's typically Australia Post or other providers, which are out of our control.
If we hear of any delays through the Australia Post network or other providers we will do our upmost best to advise you as soon as we become aware of any delay. It is possible that there will be a delay with your order during sale periods such as Black Friday and Mid Year Sale.
Thank you for being a legend and buying a pair of life changing, super-soft, anti-chafe, reduced ride-up, minimal adjustment, organically grown and FSC certified, 55,000 5-star reviewed .... Step Ones. You'll love em. Promise.